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Tag: Customer Service

  • Sister Hazel at Fillmore NYC

    We own two Sister Hazel CDs. In the pre-iPod days, Lois used to bring 20-30 CDs along whenever we took long drives. One or both of the Sister Hazel CDs made it into that pile nearly every time. In the last few years, even though Sister Hazel is on our iPod, they didn’t […]

  • Cable Internet Woes

    A long time ago (I can’t remember when), we had a stable, reliable connection in the apartment (provided by Time Warner Cable). It was never super fast on the download (when it was stable, it was roughly 3Mpbs downstream). It was always pokey on the upstream (used to be roughly 360Kpbs). Now, it’s […]

  • Home Depot Customer Service

    There are many ways to tell this story, and I’m sure that I’ll pick the wrong one… Before I start railing, let me state that for the most part, Lois and I like Home Depot, and the majority of our in-store experiences have been very positive. On to our tale of woe. We […]

  • Firefox 3.0 Download Day

    Well, it’s finally here. I was all set to do my part with helping them attain the nonsensical world record download numbers. Both Lois and I use Firefox as our primary browsers, and I have an ancient laptop that I occasionally use in a hotel room that I was going to upgrade, and […]

  • Everybody Clap For Everybody

    For Jewish folks, Lois and I listen to way more than our fair share of Christian music. Aside from the fact that we’re both Country/Bluegrass fans (which has more than it’s fair share of faith-based lyrics, even in normal songs), and aside from the fact that we both love Christmas music (buying quite […]

  • Snarky Customer Service

    As you all know, I’m a huge fan of Girlyman. I have an alert service that informs me whenever there is news about them (and The Wailin’ Jennys as wel). Today, I received an alert pointing me to a blog about Brooklyn. In this post, she writes about a Brooklyn-based group called Sweet […]

  • Dave Mason at Blend

    Last night we saw Dave Mason play at Blend in Ridgewood, NJ. Some things about last night were perfect, others far from it. Since I acquiesced to Lois when similar problems occurred at Canal Room in NYC (covered in this post), I’ll do it again, and cover the music (the perfect part!) first, […]

  • Dan Tyminski Band at the Birchmere Theater

    I’ve known about the Birchmere Theater for at least six months now, perhaps a little more. For the past seven years that we’ve been coming down regularly to Fredericksburg, VA, we weren’t paying attention to the live music scene here, spending all of our music time in NY. That all changed when we […]

  • Lois is Always Right

    OK, the title might be a slight exaggeration. In the 26 years that Lois and I have been together, I am reasonably sure that she’s been wrong at least once, perhaps even twice. 😉 Of course, being a man, I still argue (like a blithering idiot), until (yet again), she ends up being […]

  • Rethinking Online Poker

    I started playing online poker in September 2004. It instantly became an obsession. For the first 10 months, I believe that I missed only one single day where I didn’t play. I still play a ton, but it’s definitely well beyond the obsession stage. In the past year, I have gone two weeks […]