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Microsoft Madness

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Yesterday, I read the following article on PC World’s website. It mirrored my thoughts about Windows XP vs Windows Vista perfectly, including direct experience not just theory.

What I learned in that post (which I probably should have known earlier but didn’t) is that Microsoft intends to stop most sales of Windows XP as of June 30th, 2008. I’m not really sure what most means in this context, but either way, it’s boneheaded.

I just did a quick search, and apparently it means that they likely won’t be offering it to OEMs, so if you expect to get Windows pre-loaded on a new laptop after June 30th, you’ll have a choice of Vista or Vista (or Vista or Vista, given that there are four version of Vista available!).

John Heckman questions whether Microsoft won’t bow to pressure and push back the June 30th date.

The minute I read the article I knew I was going to post this. My first instinct was to title it Wake Up Microsoft. Then this morning, it came to me, this is the perfect season to aptly and correctly use the term Madness.

It’s clear that Vista is a bomb. You’d be hard pressed to find anyone without an ax to grind that would seriously defend the merits of Vista over XP. It’s not the first time Microsoft has bombed with an entire operating system. How many of you are still running Windows ME?

At least with Windows ME, it died a relatively quick and painless death. With Vista, for any number of reasons, Microsoft isn’t willing to give up. Given enough time (and money), they will likely make it decent, though it’s unlikely to ever be great (given it’s core), and it’s not even likely to get decent given that they are already working on it’s successor.

The madness isn’t in not killing Vista (I understand that the investment and marketing bets that they’ve made are too big to simply throw away). The madness is taking away the only viable choice that still puts money in Microsoft’s pocket!

Folks, there’s no doubt that XP is eating into Vista sales. That’s the only reason that Microsoft wants to stop selling XP, they want to remove the competitive choice and force new computers to be pre-loaded with Vista! Will it work? Of course, there are many people who wouldn’t consider Linux or Mac under any circumstance, and they will grudgingly (or ignorantly) accept a machine with Vista on it, if they have no other choice.

This doesn’t make it a smart strategy. The sane move would be to keep offering XP as a choice (while heavily promoting Vista). Then, whenever Vista truly rivals XP (don’t hold your breath), or Windows 7 (or whatever it will be called when it finally arrives) is available, stop selling XP.

In the best case scenario, Microsoft will sell exactly the same number of licenses in total (Vista only, instead of a mix of Vista and XP). They will get to declare a huge PR win for Vista (look how sales ramped so nicely!). They will not get any additional profit (since they will be maintaining XP for years to come anyway). They will create a slew of miserable users who will equate Microsoft with pain (or worse).

In the worst case scenario, they will push people toward alternative operating systems like Mac and Linux.

I haven’t done a scientific survey, but I honestly believe that nearly every technology professional (business people too, not just developers) that I know has switched to using a Mac as their primary computing platform (most on laptops, but I know a number of people who use iMacs as well!). When I say “nearly every” one, I believe the number is pretty close to 90%.

Examples include Zope Corporation. While 100% of our services to customers are delivered on Linux-based servers, there is only one developer in the company that hasn’t switched to a Mac. Even the SAs (System Administrators) all got Macs recently (though one of them decided after the fact that he’s more productive on his Linux laptop).

My friends (you know who you are) have been needling me for years to switch to the Mac. I have very long experience with the origins of Mac OS X (NeXT), so no one needs to convince me of the power and the beauty of the underlying software.

I haven’t switched for two reasons:

  1. There are programs (some cool, some necessary) that only run on Windows, or at the very least, run on Windows way earlier than they become available on Mac.
  2. The value proposition of generic hardware (laptops and desktops) is overwhelming vs the Mac stuff. The Mac stuff is gorgeous, and brilliantly designed. Ultimately, it’s not worth the money and locks you in. They also have enough quality problems to make me pause.

My non-technology professional friends (neighbors for example) still prefer Windows. There are a number of reasons but they are all valid (games for their kids, Windows is used at the office, I know Windows, I don’t want to have to buy new copies of software I already paid for, etc.).

In April 2004 I bought my current laptop. In fact, I just wrote about that in this post. I bought it without an operating system pre-loaded because I was committed to switching to Linux full time. The experiment lasted six weeks (not too bad), but once I started running Windows in Win4Lin, I realized that I wasn’t quite ready to cut the Windows cord full time, and I installed Windows XP Pro.

There were two reasons that I switched back:

  1. 95% of the day I was happier on Linux than on Windows. 5% of the day I required a program that was only available on Windows. That 5% started to bug me more each day until I switched back.
  2. Linux was great in 2004, but it wasn’t quite as good on cutting edge hardware as it is today, and I had some real problems on my (at the time) brand new beast. It’s possible that I would have toughed it out if Linux had worked perfectly on my laptop back then. I have no doubt it would work flawlessly today.

My one direct experience with Vista came when my next door neighbor bought a new Dell Laptop for her mother. There was no choice, Vista only. I am their tech support team and she asked me to customize the machine for her mother when it showed up. I was amazed at the hoops I had to jump through to install programs onto the machine. I couldn’t begin to imagine what someone who was less technical would have done (other than throw the machine out!).

In addition, the machine crashed on me at least 10 times in one day during the setup. Sheesh.

Since then, I have been asked for laptop recommendations at least five times. In all cases, the buyer wanted Windows. In all cases I have vehemently recommended XP, and (amazingly enough) it was now available again as an option. None of those users has had a single problem with their new laptops.

Where does that leave me? As I mentioned in my spring cleaning post, I will likely be buying two new laptops at some point (possibly this year, but definitely next year if not in 2008). I have thought about this (before knowing about the demise of XP) for much longer than I care to admit, and I decided that I was going to stick with Windows. Sorry Mac fanboys. 😉

If Vista is my only choice, I can guarantee you that I won’t be buying it. Best case scenario (for Microsoft) is that I will buy a retail CD of XP and load it myself. Much more likely scenario is that I will install Linux on the machine, and try really hard to avoid the few Windows-only programs that I’ve come to rely on. The least likely choice is that I will break down and buy Mac laptops, but it’s not impossible (the possibility is at least on my radar for the first time ever).

So, coming full circle to my original post title: Wake Up Microsoft!